A single negotiator on behalf of the Government of the Republic of Kazakhstan in discussing the prospects and conditions for the implementation of investment projects “One window” for investors on the provision of public services, including the provision of measures of state support to investors in the form of investment preferences, assistance in obtaining various permits required for the implementation and further operation of investment projects In its work, KAZAKH INVEST uses a specialized CRM system to monitor and control the progress of investment projects, this system allows investors to send inquiries and initiatives, and also makes the processes transparent at all stages of investment. There is a hotline for investors, providing service support on the principle of "ambulance" 24/7